Sky Glass TV: Order Now, FAQs & Features | Aerial & Satellite Express


The most frequently asked questions
Are there different types of television aerials?
Did you know that there are different types of TV aerials? Indoor television aerials, outdoor TV aerials, digital TV aerials, and HDTV TV aerials all have their own unique purposes. Depending on your requirements, the type of aerial you’ll need will vary. No matter where you reside, there is usually a TV aerial system that can be fitted to give you perfect access to media sources, even in remote locations you can find aerial or satellite services that can connect you, including Freesat, however, there are some restrictions, but there still needs to be a signal that can be registered within a reasonable distance, for example being deep in a low lying location, there will likely be no signal for an TV aerial to receive from. However, for more city and urban locations, there is a whole host of aerials available that range from your “standard” TV aerial, all the way up to Hogh gain digital TV aerials, and unlike previous generations of TV aerials, these can be as small as a box that sits in an out of the way position and still delivers a perfect viewing experience.Depending on your location, circumstance, and budget, determining on the right TV aerial system can be largely pain-free and is a lot easier when a professional TV aerial service is consulted as their customer service can give you the best advice to know exactly what you need.
Does the location & positioning of the TV aerial matter?
You might not know it, but the positioning of your TV aerial matters just as much as the type of TV aerial you choose. If you live in an area with a lot of trees or tall buildings, you’ll want to make sure your TV aerial is placed in a spot where it can obtain the best reception possible.The details of your TV aerial installation are important, there is a multitude of different things that can change, hinder, boost or interrupt your signal, when you decide to get a TV aerial installation. You will need to take all of these factors into account before purchasing a TV aerial or satellite. A reception problem is different to a signal problem.The best advice for this comes from professionals who will know exactly what you’re looking for when contacted and can explain the circumstances of what aerial or satellite system you will need and can normally provide you free estimates.
Is installing a television aerial or satellite system easy?
Installing a TV aerial isn’t always an easy process. In some cases, you may need to hire a professional to help you get your TV aerial installed properly.Simple freeview boxes are usually PnP (plug and play) however, for more intricate systems such as a full media TV aerial installation or difficult installations like multi-point installations, Freesat, tv wall mounting, and home cinema or integrated reception systems, you will need to consult professionals that can set up your system as full installations can be tricky when it comes to installation and repair.
Are some TV aerials better than other television aerials?
Not all TV aerials or satellite systems are created equal. Some aerials are better at picking up certain channels than others. If you’re looking for a specific channel, be sure to do your research to find an TV aerial or satellite system that will work best for you. Depending on what source you’re working towards, different aerials pick up different things, and, in addition, some signal sources will need a specific aerial setup such as HD signals, or digital tv reception signals, likewise short-range and long-range play their part in getting the appropriate TV aerial installation. Sometimes if you are in a bad reception location it may be better to have Freesat installed as this is through a satellite dish and as long as there is nothing directly in front of the satellite dish you will receive prefect television pictures.
Is it hard to carry out a TV aerial or satellite installation correctly?
Obtaining the perfect TV aerial installation requires some trial and error in some circumstances, what may work for others may not work for you. You can help this problem to a degree by first surveying your circumstances e.g. elevation, nature density, location to transmitter and other aspects. While this can help to alleviate a lot of trial and error it’s not a panacea and you may still need to try several systems. Finding the right aerial system for you and your circumstances is imperative to having a perfect viewing experience when it comes to your TV. While there may be a bit of turbulence to set up, it will be worth it in the long run when your TV reception and the signal is perfect every time you decide to turn on your TV and relax.The best method for reciving perfect picture requirements is to have a qualified TV aerial installer fit your TV aerial or satellite system.
Do I need to maintain my TV aerial or satellite system?
Once you have your TV aerial installed, it’s important to check it regularly to ensure it’s still working correctly. Give it a quick visual inspection every few months or so to make sure there’s no damage.One of the most common things we encounter, is TV aerial or satellite repair and maintenance, and unfortunately, these repairs might have been avoidable. Leaving a TV aerial system untouched with regular checks can cause long-lasting and severe damage when a simple check at various times can lead you to discover things before they become a problem.Making sure to keep your TV aerial free of debris, weather conditions, and other dangers can extend its lifetime by several years and should be regularly inspected so that you don’t need extensive and expensive repairs when something finally does break due to not inspecting.
What happens if my TV aerial or satellite signal strength starts to decrease?
If you notice that your signal strength is starting to decline, there are a few things you can try to enhance it. Moving your TV aerial to a different location or adjusting the angle of the TV aerial may help. Over the years your circumstances can change, after installing a TV aerial, trees grow and rise, signal strength fades and your locations might not be the most optimal anymore, before contacting a professional aerial installation service, a bit more trial and error can do wonders and can save you a lot of time and money. You can also switch off your set top box from the wall altogether, leave it for a minute & switch on again. Also check all leads.
Will bad weather affect my Television aerial or satellite signal?
In some cases, bad weather can affect your TV aerial or satellite dish performance. If you live in an area with changeable weather or other factors, it’s a good idea to have a backup plan in place in case your TV aerial or satellite dish stops working.The UK’s climate leads to freak weather events pretty regularly, this can cause havoc to TV aerial or satellite dish systems, hail and torrential rain can damage or destroy aerials and satellite dishes. If you live in these areas, it also helps to have backup devices such as indoor TV aerial systems in case of damage, that way you can still continue using your TV until your full system is repaired. If possible it is also a better idea to place your TV aerial or satellite dish in the most sheltered position.
Do I need a television amplifier to boost my signal?
Did you purchase a brand new TV recently? Is bad TV reception and fuzzy pictures a constant in your life? Annoying isn’t it? Don’t worry there may be an easy solution to your problem: a TV aerial amplifier or signal booster. An amplifier increases the strength of your TV signal strength so you can have a perfect clear reception, without disruption at all times.You can have either external amplifiers or internal amplifiers depending on your situation.
Why do I have a bad TV reception?
Does the picture on your smart TV usually freeze up? A terrible reception may be the problem you’re looking for. Several reasons can cause you to have bad reception, including:faults with the overall TV aerial installation: Loose cables and faulty aerials that are wrongly positioned, are common installation problems that lead to bad reception.Unfavourable weather. High pressure and heavy rainfall are important weather problems that may cause you to have a terrible reception.Television transmitters too far away. Signals get weaker as the distance between TV aerial and transmitter increases.
Are there different types of booster and amplifier?
Yes there are Masthead amplifiers and TV distribution amplifiers. Masthead amplifiers are small coloured boxes attached to the lower part of TV aerial systems, they are commonly used in the United Kingdom. These types of amplifiers are utilised when you live in an area with bad coverage with large buildings and trees. There are also Distribution amplifiers: They are often installed in lofts. Sometimes, multiple houses can be attached to a single amplifier.This is called an IRS system or Integrated Reception system.
Can I have my television wall mounted?
Yes you can have your television mounted in several ways. While you could just mount your television on a blank space on the wall, why not look at ways that you can make your living room or any room location feel more aesthetically pleasing, while still keeping with your own style? Here are some of the more popular wall mounting trends.TV above the fireplace – a lot of Customers have their smart television installed above the fireplace, but if you have a fireplace, you will either like or hate the idea of hanging your television above it. Having your television mounted above the fireplace allows you to have everything in one focal area, making arranging your room easier. Corner TV mounting – This is not as popular as above the fireplace, but if you have limited wall space due to large windows or a small room, it can be a good option for installation. In a media cabinet – Do you have gaming consoles, set top boxes or the like that you still need access to but want to hide away? Utilising a media cabinet that fits in with the style of your home is a great option. Are you thinking about wall mounting your television? There are a few things you need to take into consideration to give the best viewing angle and to make sure your television is safely installed with no danger of falling. Contact our nice people for a professional TV wall mounting service.
When do I Know I may require a TV aerial or satellite repair?
Bad reception is a terrible situation. Without watching our favourite programmes, life can be pretty boring. When you want to watch your favourite TV show, nothing is more annoying than poor reception. We look at five indicators that will give you an idea, that it may be time to repair your TV aerial or satellite system. Do a thorough inspection of your particular aerial system: Performing a physical examination of the TV aerial or satellite system might solve your issues. There is a chance it might be facing the wrong direction, or some physical damage has taken place. If the former is the case, it may be a simple case of adjusting and re-positioning in the right direction. Check the cords and cables and leads: Verify that the cords and cables and leads are well connected. If the cables are not connected properly, there is a possibility the reception will be bad. Ensure that the cables are plugged in properly and are secured. Sometimes your cables may get damaged through pets dislodging them, or impacting them with a hoover etc, or simply due to being too old. If something looks wrong with your TV aerial or satellite system leads and cables, or they have been damaged some other way, call a TV aerial or satellite system technician to replace and they can repair immediately. Check outside: Have new structures been constructed around your local area? This can be a reason for bad reception. New buildings, houses, growing trees, and other issues might interrupt the signals to your TV aerial or satellite system and cause problems. Consider checking for these obstructions. An upgrade or readjustment can solve such problems.Check your actual television: Make sure that the television is working properly, and the settings are set up correctly. Check if the input is connected properly between the TV and the TV aerial or satellite system connector, which you can do by connecting it to a secondary TV. Also, make sure that the TV is not on a particular HDMI mode (this is a common problem). Verify if the Amplifier is working properly: If your signal is poor, the issue is most likely with your amplifier. The amplifier might not be receiving power properly. If this is the case, you might have to repair or replace the amplifier/signal booster.These are just five of the most common signs that your TV aerial or satellite system needs repairing or replacing. We understand that a faulty TV aerial or satellite system is particularly annoying so we work with you to attend and repair or replace as quickly as possible. If your TV signal is poor or you feel your TV aerial or satellite system is no longer working correctly, give us a call. Our friendly team can inspect and repair or replace, often on the same day, and sometimes within the hour.
What if my sky TV reception is poor?What may the problem be?
If you are encountering frequent Sky TV picture break up, freezing, pixelation or it is stating ‘no satellite signal’ on some or all channels during heavy rain, the problem can be possibly caused by the Sky minidish being out of alignment, leading to poor signal quality. First check the sky signal quality on your sky box. If the signal quality reading is 50% or below during dry weather, dish alignment should be checked. Accurate dish re-alignment and re-positioning requires a professional signal strength meter, and due to Health and safety, should only be carried out by a capable person or professional.
What happens if the cable coming from my television aerial or satellite dish has been cut or is damaged?
It is better to call a professional tv aerial installer or a satellite engineer, as attempting to repair the damage may result in water penetration later on and also cause poor signal quality. If attempting to repair, then the repair has to be correctly applied and the connection has to be water tight by using the correct waterproofing tape. If the damage to the cable is not carried out expertly then water can penetrate and eventually enter into your set top box.


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